Reservation
www.airtahiti.com > Travel agent page > Reservation
Payment
The means of payment accepted by Air Tahiti are cash and checks.
Credit/debit cards are not accepted.
Passenger contact information in the
PNR
It’s possible that the flight schedule may change while your
client is already in Polynesia. Air Tahiti will be able to advise him
directly but only if we know their contact information on each island
(hotel name, for example) and the name of the in-bound handling agency.
This contact information is to be put in the OSI
field of the PNR.
A well-built PNR includes information
which contributes to the reliability of your client's trip
International arrival flights to Tahiti
: this information will help us manage
situations in which
the international flight is late (delaying our flights, postponing
passengers...).
If a PNR is built with active international flights
(international reservations + Air Tahiti), the inbound and outbound
international segments will automatically be transmitted to our Gabriel
reservation system.
For independent reservations including only Air Tahiti
flights, please manually insert the international flight information in
the SSR field.
International departure flights from Tahiti
: This information is equally very important when the client returns to
Tahiti from the islands to take an international flight on the same day
or even the next day.
Contact information during the
entire trip : This information allows the passenger
to be notified in case of unforeseen circumstances.
Reservation Systems
Air Tahiti flights are hosted in the Gabriel
reservation system of SITA/Atlanta.
They are also distributed on Amadeus/System One,
Galileo/Apollo, Sabre, Worldspan and on certain other airline
systems (NZ, LX, ...).
Schedule changes are not updated in real time. If this happens
while you are holding a PNR, it will be placed on queue with the new
schedule that you will need to validate.
If in doubt, please refer to space@airtahiti.pf
Booking classes
Y Class : point to point, round trip,
point to point Child, and Pass fares. 20 kg (44 lb) baggage
allowance per person
Z Class : point to point, round
trip,
point to point Child, and Pass fares. 50 kg (110 lb) baggage
allowance per person
L Class : Travel agency reduced rates. When
not displayed, reservations should be made directly by Air Tahiti.
MCT- Minimum connection time
Minimum time between the arrival and the departure of two
consecutive flights in the same PNR.
- D-D :
- Air Tahiti to Air Tahiti : 45 mn
- I-D :
- International to Air Tahiti : 90 mn
- D-I :
- Air Tahiti to International : 120 mn
If a connection is missed due to a fault pertaining to Air
Tahiti and all the flights involved are in the same PNR, Air Tahiti
will assume responsibility for the passenger.
Exceptions, particularities :
- Certain "built-in" connections made by Air Tahiti have only
a 15 minute connection time. This is the case of connections with an
aircraft change in Rangiroa : BOBTIH, BOBFAV, BOBNHV. You can book them
in all confidence.
If you have any doubt, please contact direction.commerciale@airtahiti.pf
or space@airtahiti.pf
- International flights may arrive late. Whenever possible,
allow for a connecting time greater than 90 minutes.
- The D-I connection only concerns
MOZPPT-International and BOBPPT-International.
Air
Tahiti's call center contacts
Tel : (+689) 86 42 42
Fax : (+689) 86 40 99
To contact Air Tahiti by
email, click
here.
Fax and email requests are
processed within 72 hours (working days) or 5 days during the high
season (from July to October) due to a high level of activity.
Days
of opening (local time)
Monday to Friday: from 7h00 to
17h00
Saturday morning: from 08h00 to
11h00
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