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Parcel shipment and collection
www.airtahiti.com > Freight > Parcel shipment and collection

Air Tahiti's freight service opening hours - Tahiti - Faa'a airport


Parcel check-in is open:
  • On Monday, Wednesday, Thursday and Friday from 4h30 to 18h30
  • On Tuesday, from 4h00 to 18h30
  • On Saturday, Sunday and public holidays from 4h30 to 13h30
To collect your parcels, the Freight service is open every day from 6h00 to 19h00.

Deposit time limit


2 hours prior to take-off.

Parcels

  • Iceboxes must be watertight, properly closed and show no risk of leakage
  • Dive tanks must be empty
  • Adult bicycles must be wrapped in cardboard, wheels taken off and deflated
  • Surfboards will be accepted if shorter than 1.80m, and according to available space
  • Thermic engines must be emptied of fuel
  • Fishing rods must be presented in rigid or semi-rigid packaging
  • Spearfishing guns must have their arrow tip protected

Parcel shipment procedure

  • Someone wishing to send a package or letter must be aged 18 or over. 
  • This person must present an original ID with a photo. 
  • An AWB (Air Way Bill) is drafted. It serves as transportation contract and receipt. It can hold for one or more parcels if they are dropped off at the same time and for the same recipient. Payment can be made with cash or local bank check.
  • Your parcel will be loaded on the first possible flight according to weight and volume availability. You can request that your parcel leaves on a specific flight and our services will do their best to accommodate you.
  • While waiting to depart, your parcels will be stored in a private holding zone accessible only to Air Tahiti staff.

Parcel collection


Please go to AIR TAHITI FREIGHT SERVICES or to the airport desk of the island with valid I.D.
We ask you to please check the condition of your shipment before collecting it. In case of damage, the report must be filed at the time of collection.

Adressing


The sender must write very legibly on the shipment his own address and number(s), those of the receiving party and the shipment’s final destination.
The sender will notify the receiving party of the shipment in order to avoid storage fees.

Liability


Operational or commercial constraints can make shipment on the planned flight impossible. In that case, the liability regime provided for by the regulations on cargo freight is applicable: in case of delay, loss or damage, the compensation paid by the airline cannot exceed 1800 XPF/kilo. In cases where a special valuation certificate has been provided, if it is accepted by Air Tahiti, the amount of compensation may reach 100% of the declared value.

Parcel above 50 kg


Special conditions apply to these parcels according to the handling procedures they require.

From Tahiti:


50kg < parcel weight < 100kg
For this type of parcel, the request must be made to the freight services at least 6 opening hours before flight departure.

100kg < parcel weight < 200kg
For this type of parcel, the request must be made to the freight services at least 12 opening hours before flight departure.

Above 50kg, a fixed tax per additional 25kg portion must be paid.

From other islands : please enquire at the local airport..