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Air Tahiti Magazine 56
zoom sur air tahiti / focus on air tahiti aeronautique). il a les memes caracteristiques que son equivalent papier. on peut le modifier, l echanger, l annuler, etc. chaque modification apportee sur ce billet electronique est repercutee jusqu a atlanta. de meme, pour pouvoir enregistrer un passager en possession d un billet electronique, il faut que l aeroport soit equipe d un systeme d enregistrement automatise, appele le «departure control system». ce systeme, qui etait facultatif bien que tres utile pour les billets papiers, devient obligatoire pour les billets electroniques. attempting to not disappear from the reservation systems of the world the french polynesian islands that are not equipped to handle electronic tickets will disappear from the screens of travel agents' offices throughout the world on january 1st 2008. whether the agency is parisian, american or japanese, they will no longer be able to sell tickets flights from papeete to nuku hiva, rurutu to tubuai or papeete to mataiva from their reservation terminals. the only solution for air tahiti clients outside of the country will be to buy their tickets once they are in tahiti - not exactly the easiest solution for tourists. this inability to make all agencies in polynesia compatible with electronic ticketing puts the breaks on tourism potential in many islands. it's vital that a solution be reached as soon as possible so that these outer islands can welcome international visitors. while french polynesian clients will still surely visit these islands, these remote places will no longer exist to travel agencies in the rest of the world. changing to electronic ticketing is thus a challenge for air tahiti but also for all of french polynesia. the company is making every possible effort at this time to overcome rather large technical obstacles in remote islands where it's necessary to install working telephone connections and other equipment at the destination. air tahiti works on this in partnership with opt (office of post and telecommunications). the challenge is not only technical, but also human. for the last year, a group of computer technicians and sales personnel have been created specially to organize this big change over. beyond this, all of the employees at each destination must be trained to use electronic ticketing - this group consists of over 80 people. passer au billet electronique de raivavae a ua pou ainsi, demain devront etre connectees a ce systeme toutes les escales air tahiti. ce qui represente un veritable defi pour la compagnie, qui dessert les iles de toute la polynesie francaise, des iles isolees et reparties dans un espace grand comme l europe. de raivavae, aux australes a ua pou aux marquises, les escales devront donc pouvoir se connecter en temps reel a cette base de donnees situee en amerique du nord, a plus de 6 000 km et sur un autre continent. une organisation et des moyens de communications fiables mais complexes sont donc a mettre en oeuvre. pour l instant, seules une dizaine d escales principales, les plus frequentees, sont equipees : papeete, moorea, bora bora, raiatea, huahine, maupiti, rangiroa,tikehau, fakarava et manihi. pour ne pas disparaitre des systemes de reservation des vols du monde entier les iles polynesiennes non equipees du systeme d enregistrement de billet electronique disparaitront des ecrans de reservation des agents de voyages du monde entier a compter du 1er janvier 2008. une agence de voyage parisienne, americaine ou japonaise, ne pourra plus vendre a des clients un vol papeete/nuku hiva, rurutu/tubuai ou papeete/mataiva a partir de son terminal de reservation. l unique solution pour le visiteur exterieur serait alors d acheter le billet sur place a tahiti, ce qui est tout a fait incompatible avec la facon dont les touristes voyagent. l impossibilite de mettre en place le billet electronique constituerait donc un frein considerable au developpement du tourisme dans ces iles. une solution est donc vitale pour les iles recevant maintenant une clientele internationale. bien sur, les passagers locaux achetant un billet a air tahiti pourront toujours se rendre dans ces iles, mais pour les agences de voyages du monde entier, elles n existeront plus, en quelque sorte. la generalisation du billet electronique est donc un challenge pour air tahiti, mais aussi pour l ensemble de la polynesie francaise. la compagnie realise en ce moment un effort considerable pour surmonter les obstacles techniques dans les iles ou doivent etre mises en place des lignes de telecommunication fiables et des equipements appropries aux escales. developing tourism in the polynesian islands air tahiti's goals are to have some 30 islands served by atr planes, completely installed and working with electronic ticketing for 2008. the marquesan islands are expected to be equipped by october, 2007. for the austral archipelago, the problems of telecommunications have been solved and everything should be ready by september or october 2007. for the tuamotus, the main islands will be ready by the month of november - in this archipelago of over 76 atolls, a few will have to wait a little longer for complete installation of electronic ticketing. this has been a huge undertaking by air tahiti and electronic ticketing has already become widely used throughout french polynesia. of the 270,000 tickets sold by air tahiti in its agencies, 65% are already electronic. but in order to better the development of tourism and its passenger service, air tahiti decided to go the extra mile to ensure that all of french polynesia is ready for this technological revolution. r e v u e d e b o r d n ° 5 6 / a i r ta h i t i / o n - b o a r d m a g a z i n e n ° 5 6 57
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