Air Tahiti : compagnie aérienne de Polynésie Française

http://www.airtahiti.aero

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1. General
   If Carrier fails to ensure the Carriage in accordance with the General Contract of Carriage, or if a Passenger asks a change in his travel settlements; the refund of the Ticket or the unused part of it, will be made by the Carrier, in accordance with the present Article and the Carrier regulation.
2. Beneficiary
   1. except as hereinafter provided in this Article, Carrier shall be entitled to make refund either to the person named on the Ticket or to the person who has paid for the Ticket upon presentation of a satisfactory proof of such payment, or to the person appointed by him. In this last case, this person will have to be mandated by the Passenger whose name is on the Ticket, or by the payer and to be able to prove his identity.
   2. if a Ticket was paid by a person other than the person whose name is shown on the Ticket and if the Carrier mentioned a refund restriction on said Ticket, the Carrier shall refund the Ticket payer, or the person designated thereby. In this last case, this person will have to be mandated by the payer and to be able to prove his identity.
   3. except in case of lost Tickets, refunds will be subject to the surrender to us of the Passenger Coupon (or of the Passenger Receipt) and of all unused Flight Coupons.
   4. a refund made to anyone presenting the Passenger Coupon or the Passenger Receipt and all unused Flight Coupons and holding himself out as a person to whom refund may be made under subparagraphs (a) or (b) hereabove, shall be deemed a proper refund and shall discharge us from any liability and from any further claim for refund.
   5. Refund fees will be claimed for each refund, except for Fares that exclude the refund.
3. Involuntary Refunds
   If Carrier cancel a Flight, fail to operate a Flight reasonably according to Schedule or fail to stop at your destination or Stopover or cause you to miss a connecting Flight on which you hold a Reservation under a single General Contract of Carriage, the amount of the refund shall be :
   1. if no portion of the Ticket has been used, an amount equal to the Fare paid on Carrier Network.
   2. if a portion of the Ticket has been used, the amount the Carrier will deduct will correspond to the difference between paid Fare and the Fare corresponding to the effected transport, in accordance to commercial rules of the Fare mentioned on the Ticket.
4. Voluntary Refund
   If you are entitled to a refund for reasons other than those set out in paragraph 3 of this Article, the amount of the refund shall be :
   1. if no portion of the Ticket has been used, an amount equal to the Fare paid, less service charges or cancellation fees,
   2. if a portion of the Ticket has been used, an amount equal to the difference between the Fare paid and the applicable Fare for travel between the points for which the Ticket has been used, less service charges or cancellation fees.
   3. The refunds under this paragraph 3 are not applicable when and if precluded by any governmental requirements or by our own regulation, as known to you. It is the case of Tickets bearing a "NON REFUNDABLE" mark or notation.
5. Refund of lost or stolen Tickets
   If you lose your Ticket or any portion thereof or if your Ticket or portion thereof has been stolen, upon furnishing us with satisfactory proof of the loss or the theft, and payment of a reasonable administration charge, refund will be made as soon as practicable, after the expiry of the validity period of the Ticket, on condition that :
   1. the lost or stolen Ticket, or portion of it, has not been used, previously refunded or replaced,
   2. the person to whom the refund is made undertakes, in such form as may be prescribed by us, to repay us the amount refunded, in the event of fraud and to the extent that the lost or stolen Ticket or portion thereof is used.
6. Right to refuse refund
   We may refuse to process a refund :
   1. where application is made after the expiry of the validity of the Ticket.
   2. in case of a Ticket either stolen or falsified or counterfeited.
   3. if you claim a refund in a currency different from the currency of the payment.
   4. if a Ticket is marked "NON REFUNDABLE".
   5. if the amount of the Ticket have not been paid
7. Currency
   we reserve the right to make a refund in the same manner and currency used to pay for the Ticket.
   If a refund is accepted by us in another currency than the currency of the payment, such refund shall be made at the exchange rate(s) and under conditions as determined by us.
8. By whom Ticket is refundable
   Refunds will be made only by the Carrier which originally issued the Ticket or by its Agent, if so Authorized.

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1. If, in our reasonable opinion, you conduct yourself aboard the aircraft so as to endanger the aircraft or any person or property on board, or obstruct the crew in the performance of their duties, or fail to comply with instructions of the crew, including, but not limited to those with respect to smoking, alcohol or drug consumption, or behave in a manner which causes discomfort, inconvenience, Damage or injury to Passengers or to crew, as well as to any property, we may take such measures as we deem reasonably necessary to prevent continuation of such conduct, including restraint. You may be disembarked and refused onward Carriage at any point and may be prosecuted for offenses committed on board the aircraft.
2. Use of transmitter-receiver equipment like radios or cellular telephones, is strictly forbidden during all Flight. Moreover, you will not be able to use, during takeoff and landing phases, electronic equipments like electronic games, laptop computers… Carrier will be able to refuse the use of any equipment which could be harmful for the Passengers or the crew.
3. On board the aircraft, Passengers must not, due to the consumption of alcohol, drugs or any other substance, behave in a way that is liable to cause discomfort, inconvenience, threaten or endanger one or more persons, items or property or the aircraft itself.
4. Smoking is strictly prohibited on board the aircraft.
5. The Carrier may limit or prohibit the consumption of alcohol on board the aircraft.

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1. General
   1. Passengers are responsible and liable for procuring all the specific documents, visas and permits required for their journey, and to comply with all provisions of law (laws, regulations, decisions, requirements and provisions) of the departure, arrival and transit States, as well as with the Carrier´s regulations and the instructions relating thereto.
   2. The Carrier may not be held liable for the consequences suffered by Passengers in the event of failure to comply with the obligations referred to in paragraph (a).
2. Travel Documents
   
   1. Passenger is required to present entry, exit and transit documents, as well as health and other documents required by the regulations in force (laws, regulations, decisions, requirements and provisions) in the departure, arrival and transit States. Passenger is moreover required to allow the Carrier to make a copy of said documents, if required, or to record information contained therein.
   2. The Carrier reserves the right, in accordance with Article VIII/1/(a), to refuse Carriage if a Passenger does not comply with the laws and regulations in force or if the Carrier has doubts as to the validity of the documents presented.
   3. The Carrier may not be held liable for losses or expenses suffered by Passengers who do not comply with the provisions of the law.
3. Refusal of Entry
   If a Passenger is refused entry to a territory, the Passenger must pay all the resulting charges or fines imposed on the Carrier by the local authorities, as well as the price of the Carriage if the Carrier, due to a government order, is required to return the Passenger to their departure location or elsewhere. The price paid for the Carriage to the destination for which entry to the territory was refused shall not be refunded by the Carrier.
4. Passenger responsible for fines, detention costs, etc
   If Carrier are required to pay or deposit any fine or penalty to incur any expenditure by reason of Passenger voluntary or non voluntary failure to comply with or to produce travel documents compliant with laws, regulations, orders, demands or other travel requirements or to produce the required documents, Passenger shall reimburse Carrier, on demand, any amount so paid or deposited and any expenditure so incurred. Carrier may apply, towards such payment or expenditure, the value of any unused Carriage on Passenger Ticket, or any of Passenger funds in Carrier possession.
5. Customs inspection
   If required, you shall be present during inspection of your Baggage, Checked or Unchecked, by Customs or other State officials. Carrier will not be liable to you for any loss or Damage suffered by you in the course of such inspection or through your failure to comply with this requirement.
   Passenger must compensate the Carrier if action, omission or negligence on his part causes Damage to the Carrier due to, in particular, their failure to comply with the provisions of this paragraph or the authorisation given to the Carrier to inspect their Baggage*.
6. Security inspection
   You shall submit, yourself and/or your Baggage to any security checks by Government officials, airport authorities, any implied Carrier, or by Carrier.

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